To: Mr.  Chamas,                                                                                           Computer Services

From: Phyllis Freeman
Psychology Professor, NewPaltz College

I am writing to express my sincere appreciation for all the help that you have given me over the last few weeks. The printer problem finally appears solved, and I am using the LAN Office, at last. Even GroupWare seems within my reach! I am especially grateful for your abundant patience and great good humor throughout this frustrating process.

Thank you so much for responding so quickly and so consistently to my calls for    “help.” Best wishes

------------------------------------------------------------------Dear Chamas,

Great a’ note to thank you for your patient assistance with my “computer problems”. I know you are just doing your job. But sometimes people do their jobs with a less than positive attitude. It’s the attitude that makes all the difference! I sincerely appreciate your kind and patient and respectful attitude.

In spite of my computer ignorance, you have never once talked to me or treated me in a condescending manner. For that I thank you!

Peace

Elizabeth Anne Philippi
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Hudson Valley Surgical Associates
Dec 8,2004

Dear Mr. Chamas

Please accept my gratitude for the excellent job your company did for us recently. it was a pleasure to deal with a company whose personnel are as talented and professional as yours. I was especially happy with the quick response time to our issues and needs.  I look forward to working with you in the future.

Cheryl A. Coumbes, CCS-P, CMA

Practice Manager